Royal Air Force
Junior Ranks
Code: RAF-ICTICT Technician
Provides IT support, service desk and system administration for RAF information systems on station and deployed.
Role Details
Core Skills
- • IT support
- • service desk operations
- • Active Directory administration
- • hardware fault diagnosis
- • cybersecurity fundamentals
Responsibilities
- • provide 1st and 2nd line IT support to station users
- • administer Active Directory and user accounts
- • deploy and configure end-user devices and peripherals
- • support IT systems on deployed operations
- • manage and maintain IT asset records
Equipment
- • MOD IS (Windows / Cisco)
- • service management tools
- • end-user computing kit
Typical Clearance
SC
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IT Support Technician
Cyber Security & IT Support
85% Match
Providing 1st/2nd line IT support, administering user accounts and managing end-user devices is exactly the core of civilian IT support roles.
Core Transferable Skills
IT support
service desk operations
Active Directory administration
hardware fault diagnosis
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